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Coroners have sent the DWP nine Prevention of Future Deaths reports since 2013A company seven weeks old with £100 in the bank won £200m of PPE contractsHMRC disconnected 44,000 callers who had already waited more than an hourUnpaid child maintenance is projected to reach £1bn by March 2031The Loan Charge has been linked to at least ten suicidesThe Covid-19 Inquiry found there was no emergency procurement plan at all
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Standards

Corrections

Any publication working at speed from primary documents will eventually get something wrong. What distinguishes one that can be trusted is what happens after it does.

The policy

Corrections are published on the article itself, dated, stating what was wrong and what the piece now says. We do not silently amend a live article and carry on as though the earlier version never existed. Where the error was material the correction sits at the top of the piece, and where it was minor it sits at the foot.

What counts as an error

  • A factual claim that is wrong.
  • A figure misstated, or attributed to the wrong body or period.
  • A quote misattributed or taken out of a context that changes its meaning.
  • A finding characterised as saying something it did not say.
  • A source link that no longer reaches the document it cited.

What is not an error

Disagreement with our conclusion, objection to our tone, or a preference that a documented finding had not been published are not errors. We will publish your response in full alongside the piece, but we will not remove a sourced fact because it is unwelcome.

Right of reply

Any organisation or named individual who is the subject of a piece can send us a response, which we publish in full at the foot of that piece with a link from the top. We edit it only to remove material that would be defamatory of a third party.

Complaints

If you have raised a correction and are not satisfied with how it was handled, tell us and it will be reviewed by somebody who was not involved in the original piece. You will get a written answer either way.

Takedowns

We do not remove accurate, sourced reporting on request. We will remove personal information published in error, anything that identifies a child, and anything a court orders us to remove.