The promises index: what was said, and what the documents show happened

This page is a standing index that we update as findings are published. Each row pairs a public commitment with the documented outcome and the source that establishes it. Where we have got something wrong we correct it here and say so.

Welfare

What was said	What the record shows
A safeguarding review, promised at the inquest into the death of Errol Graham	Counsel for the family told the Work and Pensions Committee that the review never took place. The promise had already persuaded the coroner not to issue a Prevention of Future Deaths report.
Carer’s Allowance overpayments presented as a matter of claimant responsibility	The independent review led by Liz Sayce found systemic issues and poor departmental leadership at the root of the scandal, and explicitly not carer negligence or fraud.
Automated fraud scoring described as fair and proportionate	The DWP’s own fairness analysis found statistically significant referral and outcome disparities across every protected characteristic it examined.

Child maintenance

What was said	What the record shows
The CMS would resolve the arrears legacy inherited from the Child Support Agency	£3.7bn was inherited in 2012. The Public Accounts Committee projects arrears on Collect and Pay reaching £1bn by March 2031.
The service would increase the number of effective maintenance arrangements	The National Audit Office found in March 2022 that the work of the CMS had not, to that point, increased the number of effective child maintenance arrangements across society.

Tax

What was said	What the record shows
Digital services would improve the taxpayer experience	The Public Accounts Committee found HMRC had been too willing to let telephone services fail in the hope of pushing people to digital, and doubted the digital services were as good as claimed.
Loan Charge settlement terms were final	Following the 2025 independent review the government accepted all but one recommendation and wrote off £5,000 of each individual liability on top.

Procurement

What was said	What the record shows
PPE contracts were awarded through proper process	The High Court ruled the High Priority Lane unlawful in January 2022, and the Covid-19 Inquiry found there were no proper plans for emergency procurement at all.
The UK was well prepared with an adequate stockpile	Covid-19 Inquiry Module 5 found the stockpile had been left in a perilous condition, with shortages and expired stock.

Corrections and additions are welcome. Send the document, and we will publish the source or we will not publish the claim.